Makeadoc Privacy Policy

The makeadoc.com website and tools are a product of Juma Solutions UG (haftungsbeschrängt).
WEBSITE: refers to the makeadoc.com website usage as an unregistered and not logged in user.

PRODUCT: refers to the makeadoc.com website usage as a registered and logged in user.
This privacy policy explains how Juma Solutions UG (haftungsbeschrängt) uses the personal data we collect from you when you use our WEBSITE and PRODUCT.

By using or accessing the WEBSITE and/or PRODUCT in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for.

We use a few external service providers in order to accomplish makeadoc functionalities. We only share information with them that is required for the services offered.
What we collect, what we use it for and services we use:

• We collect an email address and a password in order to create an account. You need to provide us with your email address if you want to create a PRODUCT account. That’s just so you can log in and personalize your new account, and we can send you receipts, updates (opt-in) or other essential information (opt-in).
• We create a persistent first-party cookie that is stored on your computer to remember you’re logged in. If you log in to your PRODUCT account, you give us permission to use cookies so you don’t have to log in on each returning session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can adjust cookie retention settings in your own browser. Cookies that are already stored may be deleted at any time.
  For further information, visit allaboutcookies.org
• All of the data that we collect is kept fully secured, encrypted at rest and hosted using AWS servers (EC2 and S3) in the Frankfurt, Germany region. This ensures that all of the site data is being covered by the European Union’s strict laws on data privacy. See AWS GDPR compliance page for full details.
• If you decide to convert a video to a doc:
  • we store your video on the aforementioned server for the time of the processing (usually a few minutes). After that, the video is deleted.
  • we store the resulting audio transcription (text), video screenshots (images), pdf and html document on the aforementioned server until you decide to delete them.
• We use OpenAI in order to:
  • convert the audio from your uploaded video to text,
  • rephrase and structure the text extracted from the audio of your video into a documentation ready text.
• We use Stripe in order to:
  • to process your payment if you decide to purchase a video conversion ticket. See Stripe's privacy policy.
• We use Sendpulse in order to:
  • send you transactional emails with confirmation of your purchases and forgotten password recovery process emails. See Stripe's privacy policy.
• When you write to us with a question or to ask for help. We keep that correspondence, which includes the email address, so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.

Our Company securely stores your data one AWS servers (EC2 and S3) in the Frankfurt, Germany region. This ensures that all of the site data is being covered by the European Union’s strict laws on data privacy. See AWS GDPR compliance page for full details.. Our Company will keep:

• your email address and password for the time of your account existence.
• Your order's information will be kept for 10 years or until the company cease to exist legal complicance.
• the video you uploaded for the time of the processing (usually a few minutes).
• the resulting audio transcription (text), video screenshots (images), pdf and html document until you decide to delete them, delete your account or the company cease to exist.
• the correspondence you have with us for the time of your account existence until you decide to delete them, delete your account or the company cease to exist.

As a simple visitor to the WEBSITE, we do not run any marketing campaigns. We do not share your data with any third party for marketing purposes. We cannot contact regarding any marketing campaigns.

You're here early. As of now, we do not run any marketing campaigns. We do not share your data with any third party for marketing purposes. We plan to send a few emails (less than once a month) to our users in the future, but only if they opt-in to receive them. It is possible to reverse this decision in the profile section of the PRODUCT.

Juma Solutions UG (haftungsbeschrängt) ensures you are fully aware of your data protection rights. Every user is entitled to:

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:
Email: legal@jumasolutions.de
Phone: [PLACEHOLDER_PHONE_NUMBER]
Address: Juma Solutions UG (haftungsbeschrängt), Münzstr. 27B 48143, Münster, Germany

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

The makeadoc WEBSITE uses cookies to:

• Remember who you are when you browse pages within the WEBSITE

What types of cookies do we use?

How to manage cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authority